FAQS

• Returns and exchanges are only allowed upon presentation of the original invoice.

• Lighting can be returned or exchanged within 14 days.

• It cannot be returned or exchanged as usual with offers and discounts.

• Goods must be in original condition by carton.

• That the goods are not intact (the cable connected to the electricity was cut).

• Lighting that contains cells that can be retrieved in case of breakage or scratching after its exit.

• It can be replaced or returned to the lighting that the customer specifically requested.

• Refund is made by 1 to 10 days post date the cheque, or in cash only if it is available.